What if my card is lost or stolen?

Call us as soon as you realize your card is lost or stolen.  We will put an immediate restriction on the card so it can't be used. Lost or Stolen Customer Service is available 24 hours a day, 7 days a week.

To report a lost or stolen card, please use the contact phone numbers below.

LostOrStolen-DebitCard

LostOrStolen-CreditCard

LostOrStolen-PrepaidCard

Debit Cards

  • Personal: +1 7089408936
  • Business: +1 7089408936
  • Health Savings Account: +1 7089408936
  • OutlookSM: +1 7089408936

Credit Cards

  • Personal: +1 7089408936
  • World Mastercard®: +1 7089408936
  • World Elite Mastercard®: +1 7089408936
  • Small Business Credit: +1 7089408936
  • Commercial MULTI Card: +1 7089408936 or contact your company's card administrator

Prepaid Cards

  • OutlookSM Prepaid:+1 7089408936
  • Gift Card: +1 7089408936
  • PayChekPLUS! Payroll: +1 7089408936